Privacy & Terms
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall...
All non-confirmed PayPal purchases will be cancelled by Solehype.com. If you do not have a confirmed PayPal address, then please use the credit card purchase option instead.
If your Paypal payment has not cleared within 24 hours of placing your order the item(s) will be put back on the shelf. If the item sells before payment has been received a refund will be given on the order.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Credit/Debit Card Information - we use a third party payment processor to handle this information securely. None of your Credit/Debit card information is stored anywhere on this site.
Using this Site
International Customs & Duties Policy
Any customs or import duties are charged once the parcel reaches its country of destination. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges, and are not able to tell you what the costs may be, as customs policies and import duties vary from country to country. PLEASE INQUIRE FIRST WITH YOUR COUNTRY'S IMPORTING POLICIES
Please note that our sizing guide is only just a guestimate from personal experience and may vary from person to person.
Fulfillment of orders will be reviewed prior. Shipping address must match original billing address. Credit cards used must also correlate to shipping and billing address. Any mismatched addresses with resort to us contacting the buyer to confirm or a termination of the order.